FAQs

About the Affiliate Program

What is the BN.com Affiliate Program?

The BN.com Affiliate Program is a way for you to earn commissions by placing products, banner ads or text links on your website referring customers to BN.com. You’ll earn money every time a visitor follows a BN.com link on your Web site and then completes a qualifying purchase.

How does the BN.com Affiliate Program work?

Through our Affiliate Dashboard along with our monthly newsletter, we provide you with text links and banners designed by our professional in house creative team . We can also develop specific text links to any page on our site that features products or offers you feel are relevant to your users. When your users follow the links and banners to our site and then complete a qualifying purchase, your account is credited with a commission.

What is included in the affiliate membership?

We have partnered with the Linkshare Network to provide an excellent resource center to help you manage your business. The interface offers banners, graphics, and links for your site, as well as detailed tracking and sales reports. Our monthly newsletter keeps you informed of exciting promotions and the latest merchandising news. And if you don’t find the answers you need, our experienced team is ready to help.

How to Join

How do I join?

Here are the steps to follow to become a member:

  1. Join LinkShare. (If you are a LinkShare member, add us to your merchant list.)
  2. Sign up for an affiliate account at BN.com. You will need your LinkShare ID to do this.

Who is LinkShare?

LinkShare is our Affiliate Service Provider, allowing us to track all your sales, impressions, click-throughs and commissions so we can accurately pay you on a monthly basis. LinkShare and BN.com do not collect or track any personally identifiable information of your users during this process.

How much does it cost to join?

It is FREE! Just go to the Join Now page and, once you are approved, you can get started right away!

Getting Paid

How much can I earn?

You’ll earn a commission on BN.com’s huge variety of products. See Program Terms for full details.

How are commissions paid?

Commissions are paid on monthly net sales, and do not include returns, gift card redemptions, sales tax, or shipping and handling.

How do I keep track of my sales and commissions?

Using the LinkShare interface, you can access daily reports that provide information on impressions, click-throughs, orders, sales and commissions earned.

What happens if a customer I referred returns a product?

If a customer returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission earned on that transaction.

Technical Issues

What kind of links are available to use for my website?

Once approved as an affiliate, you’ll have access to a variety of links to feature on your website. The types of links include multiple sizes of banners and buttons, text links to department, category and item pages, as well as Dynamic Rich Media links.

Is my website eligible?

Barnes & Noble.com wants to work with all sites, from large commercial sites to individual Web pages and everything in between. Anyone may submit an application, and we review each and every potential Affiliate Web site before accepting it into the network. We do reserve the right to refuse a site if it contains objectionable material, including pornography, explicit language or content, or support for violent groups.

What is a Product API?

Product API is a method of communication between two electronic devices over a network.
The Barnes & Noble API puts real-time access to our catalog in your hands and can be used in conjunction with our Affiliate Program to provide your users with the item(s) they need.

How do I get access to Barnes & Noble API?

To gain access to our Product Web Services, please contact the Affiliate team at ahelp@book.com.

What is a Product Feed?

A product feed is a file that contains all relevant information about the products contained on the feed. Product feeds supply the content that is presented on many kinds of e-commerce websites such as search engines, price comparison websites, affiliate networks, and other similar aggregators of e-commerce information.
Barnes & Noble.com product feeds are an integral part of our business offering many different products or products that are described by many different attributes and in which pricing and availability frequently changes.

How do I get access to Barnes & Noble Product Feed?

You can get access to the product feed by opting in to receive the Merchandiser Feed through your Linkshare Publisher Account. If you have additional questions, please email us at ahelp@book.com.

For more information, please contact us at ahelp@book.com.